


Please try to reset the Acrobat preferences as described here.

Go to Help > Check for updates and reboot the computer once.Īlso try to repair the installation from the help menu (Win Only) and see if that works. What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 3 installed. What is the workflow/steps you are doing? A small video recording of the same would be very helpful. If the file is stored on a shared network/drive please download it to your computer locally and then try again. Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Hi you are doing well and sorry to hear that
